Answers to your Questions

Check that the card number, card name and expiry date is entered exactly as it is on the front of your card. Check that your 3 digit CVC number on the back of the card is also entered correctly.

If you are still having problems, please Contact Us.

DayChaser uses an an independent payment system called PayFast

  • Paygate accepts payments on Credit and Cheque Cards for both MasterCard and Visa.
  • EFT – There are two EFT options availble instant EFT and standard EFT. As our customer you can choose which EFT option you would like to choose.

All payments and transactions made online at https://www.daychaser.co.za are managed by an independent payment system called PayFast. PayFast is a payments processing service for websites. PayFast enables easy, secure and instant transfer of money between online buyers and sellers.

When viewing the DayChaser site on your desktop or laptop, you will find a Size Guide link underneath the description of the Garment. Click on this link to look at the measurements, and compare them to your own measurements.

The Size Guide is also available in the footer of every page under the heading Customer Information

Simply go to Submit a Return, complete the required fields on the form and click the send button.
Pack the item(s) in their original packaging, with the DayChaser tags attached, then place them into one suitably sized polybag or an envelope.

A representative of DayChaser will contact you within 24 hours to arrange for collection of the goods. We will collect the item from you and once the item you returned has passed inspection we will deliver the new product or refund you.

For more information, please read our Returns Policy.

No, you do not need an account to place an order. Simply add the items you would like to buy to your basket. When you have completed shopping, you can proceed to checkout. At the checkout page you will be required to complete your details and delivery address. You will then be re-directed to a 100% secure webpage to complete payment.

If your order is over R500, you have two delivery options shown on the checkout page:

  • Flat Rate: R80
  • Free Shipping

Please click on the free shipping option.

Note, regardless of which options is chosen for orders over R500, a shipping cost will not be included in the cost.

If you are not given a free shipping option on orders over R500 please contact us.

We offer delivery to anywhere in South Africa at the following rates:

  • Free delivery on orders over the value of R500
  • Orders under R500 will be charged a flat rate of R80
  • Please note that any fees paid for delivery are non-refundable.

We aim to deliver goods within 3 working days of an order being placed. If you require an express delivery please let us know, for all our contact details click here.

You are more than welcome to contact us if you have any queries regarding the website, products or checkout. Please see the contact page for all contact information.

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